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AUDIT Reportedly of Austin Report to the Austin City Council Mayor Steve Interlanguage Access Audit June 2016Mayor Pro Tem Kathie Too Council Members Ora Houston Delia Garza Sabine Renters Gregorio
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How to fill out language access audit

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How to fill out language access audit

01
Step 1: Begin by gathering all the necessary information and documents required to perform the language access audit.
02
Step 2: Identify the different areas within your organization where language access is needed, such as customer service, communication materials, or website content.
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Step 3: Develop a checklist or questionnaire that includes specific criteria for evaluating language access. This may include items such as availability of interpreters, translation services, and language-friendly policies.
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Step 4: Assign a team or individual responsible for conducting the language access audit.
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Step 5: Conduct the audit by reviewing each area identified in step 2 and assessing its current language access capabilities.
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Step 6: Document the findings of the audit, including areas of improvement and any deficiencies in language access.
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Step 7: Develop an action plan based on the audit findings to address the identified areas of improvement.
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Step 8: Implement the action plan by making necessary changes and improvements to enhance language access within your organization.
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Step 9: Periodically review and update the language access audit to ensure ongoing compliance and effectiveness.

Who needs language access audit?

01
Organizations that serve diverse populations and have limited English proficiency individuals as potential customers or clients.
02
Government agencies that have legal obligations to provide language access services.
03
Healthcare providers and hospitals that need to communicate effectively with patients of different language backgrounds.
04
Educational institutions that have students and parents with limited English proficiency.
05
Companies that operate in multicultural and multilingual regions or have international customers.
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A language access audit is a process of assessing an organization's ability to provide services to individuals with limited English proficiency.
Federal agencies and recipients of federal financial assistance are required to file language access audit.
Language access audits are typically filled out by documenting language assistance services provided, language needs assessments, and any language access plans in place.
The purpose of language access audit is to ensure that organizations are in compliance with federal regulations regarding language access for individuals with limited English proficiency.
Information that must be reported on language access audit includes the languages spoken by the population served, the availability of language assistance services, and any language access barriers identified.
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