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PATIENT ACCESS CLERK Page 1Waynesboro Hospital Performance Evaluation/Job Description Overall Rating Satisfactory (Meets Hospital\'s Standards) Unsatisfactory (Does Not Meet Hospital\'s Standards) Mandatory
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01
Start by gathering all the necessary information about the patient, such as their personal details, medical history, and insurance information.
02
Ensure that you have the correct forms and paperwork required for patient registration and admission.
03
Verify the patient's identity and eligibility for medical services, such as checking their insurance coverage.
04
Accurately enter the patient's information into the electronic health record (EHR) system or any other designated software.
05
Answer any queries or concerns the patient may have regarding the registration process.
06
Coordinate with other departments and healthcare professionals to ensure a smooth patient admission process.
07
Provide any required information or documentation to the patient, such as financial policies and consent forms.
08
Follow the appropriate privacy and confidentiality protocols to safeguard patient information.
09
Ensure that all necessary documentation is properly filed and organized for future reference.
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Continuously update and maintain patient records as required, including any changes to personal or insurance information.

Who needs patient access clerk?

01
Hospitals and healthcare facilities that handle patient admissions and registration require patient access clerks.
02
Medical clinics and doctor's offices that need assistance in managing patient records and registrations often employ patient access clerks.
03
Health insurance companies may employ patient access clerks to verify patient eligibility and process claims.
04
Rehabilitation centers and long-term care facilities that admit and register patients also need patient access clerks.
05
Government healthcare programs, such as Medicaid or other public health services, may require patient access clerks to handle enrollment and eligibility verification.
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A patient access clerk is responsible for assisting patients with scheduling appointments, gathering insurance information, and processing admissions and registrations at healthcare facilities.
Patient access clerks are typically employed by hospitals, clinics, and other healthcare facilities.
Patient access clerks should follow specific guidelines provided by their employer for documenting patient information accurately and efficiently.
The purpose of a patient access clerk is to facilitate a smooth and efficient check-in process for patients, ensuring that all necessary information is accurately recorded.
Patient access clerks must report patient demographics, insurance information, medical history, and reason for visit.
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