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Appendix J PASSENGER/ADA COMPLAINTS/Commentate: Address: Phone: Complaint: (disability related Y/N) (ADA related Y/N) Drivers Name: Follow Up: Outcome: Supervisors Signature: Date: Effective 7/2016Page
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Find the official website or platform where you can submit passenger ADA complaints/comments.
02
Visit the dedicated page or section for submitting complaints/comments.
03
Provide your personal information such as name, contact details, and identification.
04
Specify the nature of the complaint/comment, whether it is related to accessibility, discrimination, or any other issue.
05
Provide a detailed description of the incident or problem you experienced.
06
Attach any supporting documents or evidence if necessary, such as photographs, videos, or witness statements.
07
Submit the complaint/comment through the designated form or submission portal.
08
Wait for a response from the relevant authorities or organization regarding your complaint/comment.
09
Follow up if necessary or seek legal assistance if the issue remains unresolved.

Who needs passengerada complaintscomments?

01
Passengers who have experienced ADA violations or discrimination while traveling.
02
Passengers with disabilities who faced accessibility barriers during their journey.
03
Individuals who witnessed ADA violations or discriminatory behavior towards others during travel.
04
Advocacy groups or organizations working to promote accessibility and protect the rights of disabled individuals in transportation.
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Passenger ADA complaints/comments refer to feedback or complaints related to the accessibility of transportation services for passengers with disabilities.
Any passenger with a disability who faces issues or challenges related to accessibility while using transportation services.
Passengers can fill out ADA complaints/comments forms provided by the transportation service provider or submit complaints through the official ADA complaint hotline or website.
The purpose of passenger ADA complaints/comments is to ensure that transportation services are accessible to all passengers, including those with disabilities, in compliance with the ADA regulations.
Passengers must report details of the accessibility issue faced, date, time, location, and any relevant information or witnesses.
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