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To be completed by SOHO. Customer Care Representative:Custom AGILITY Back Order Forming No. Order No. Fits: AGILITY Mid-Contour 18 Width x 18 Height x 4 Depth to Use the Custom AGILITY Back System
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Start by greeting the customer and introducing yourself as the customer care representative.
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Listen attentively to the customer's concern or query without interrupting.
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Show empathy and understanding towards the customer's problem.
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Ask clarifying questions to gather all necessary information.
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Provide accurate and helpful information or assistance in a clear and concise manner.
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Handle any complaints or escalations with professionalism and resolve them efficiently.
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Follow company procedures and protocols while addressing customer issues.
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Maintain a positive and friendly tone throughout the interaction.
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Offer additional support or resources if applicable.
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Thank the customer for reaching out and ensure their satisfaction before ending the conversation.

Who needs customer care representative?

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Companies or organizations that provide products or services to customers.
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Any business that values customer feedback and wants to address customer concerns effectively.
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A customer care representative is a person who assists customers with their inquiries, complaints, and feedback regarding a product or service.
Companies that provide customer service or support to their clients are required to have customer care representatives.
Customer care representatives can be filled out by having proper training, communication skills, and knowledge about the product or service they are representing.
The purpose of customer care representative is to ensure customer satisfaction, resolve issues, and maintain positive relationships with clients.
Information such as customer inquiries, complaints, feedback, resolutions, and follow-up actions must be reported on customer care representatives.
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