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Item 7.6 Complaints Procedure 2013 / 2014 EQUALITY IMPACT ASSESSMENT 1. 2. 3. 4. 5. 6. Document Responsibility Date of Impact Assessment Date of CLT Approval Date of Governors Approval Date of Future

How to fill out complaints procedure 2013 2014

How to fill out complaints procedure 2013 2014:

1. Start by carefully reading the complaints procedure document for the year 2013-2014. Understand the purpose and steps involved in filing a complaint.
2. Identify the relevant forms or documents that may need to be filled out as part of the complaints procedure. These could include complaint forms, incident reports, or any other required documentation.
3. Ensure that you have all the necessary information to complete the procedure accurately. This may include the date and time of the incident, names of individuals involved, any supporting evidence or documentation, and a detailed description of the complaint.
4. Follow any specific instructions provided within the complaints procedure document. Pay attention to any deadlines or specific actions that need to be taken during the process.
5. Complete each section of the complaint form or document diligently. Provide clear and concise information, sticking to the facts and avoiding any personal biases or opinions.
6. If required, gather any supporting evidence or documentation that can strengthen your complaint. This could include photographs, witness statements, or relevant records.
7. Review the filled-out complaints procedure document thoroughly to ensure that all the information is accurate and complete. Make any necessary corrections or additions before submitting it.
8. Follow the designated submission process outlined in the complaints procedure. This may involve submitting the document directly to the relevant department or individual, through email or physical mail.
9. Keep copies of all the filled-out forms and documentation for your records. This can serve as proof of your complaint and ensure that you have a record of the process.
10. Follow up with the appropriate authority or department to ensure that your complaint has been received and is being addressed accordingly.

Who needs complaints procedure 2013 2014?

1. Individuals who have experienced an issue or incident during the year 2013-2014 and wish to file a formal complaint.
2. Employees or customers of an organization that has a dedicated complaints procedure for that specific time period.
3. Any individual who wants to ensure that their complaint is addressed through a structured and documented process rather than informally.

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What is complaints procedure - middlesbrough?

Complaints procedure in Middlesbrough is a formal process for individuals to express dissatisfaction or make a grievance regarding a service or issue provided by the local authority or organization in Middlesbrough.

Who is required to file complaints procedure - middlesbrough?

Anyone who has a complaint or grievance regarding a service or issue provided by the local authority or organization in Middlesbrough is required to file a complaints procedure.

How to fill out complaints procedure - middlesbrough?

To fill out complaints procedure in Middlesbrough, one must typically contact the relevant department or council, complete a complaints form, and provide details of the complaint along with any supporting evidence or documentation.

What is the purpose of complaints procedure - middlesbrough?

The purpose of complaints procedure in Middlesbrough is to provide a process for individuals to raise concerns, express dissatisfaction, and seek resolution regarding services or issues provided by the local authority or organization.

What information must be reported on complaints procedure - middlesbrough?

On complaints procedure in Middlesbrough, individuals must report details of the complaint, relevant dates, names of parties involved, any supporting evidence or documentation, and contact information for follow up.

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