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Support Policy and Terms CA Agile Central Premise (formerly Rally ALM Premise) 1. Overview CA Support for CA software consists of operational assistance and technical support provided by CA, in its
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Step 1: Start by writing a clear and concise title for your support policy and terms document.
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Step 2: Provide a brief overview of your company or organization's support policy. Explain what types of support you offer and any limitations or exclusions.
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Step 3: Outline the terms and conditions that users must agree to in order to access and use your products or services. Include sections on payment terms, warranties, liabilities, and dispute resolution.
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Step 4: Clearly state any refund or cancellation policies that apply to your products or services.
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Support policy and terms outline the rules and regulations regarding the support services provided by a company.
All companies that offer support services are required to file support policy and terms.
Support policy and terms can be filled out by detailing the terms and conditions of the support services provided.
The purpose of support policy and terms is to provide transparency and clarity to customers regarding the support services offered.
Support policy and terms must include information on service availability, response times, escalation procedures, and any limitations or exclusions.
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