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Sept. 5, 2017MONDAY MORNING MEMO Welcome Back everyone! HELP DESK https://plpsd.on.spiceworks.com/portal/tickets All request for tech support, including password resets, must be entered on the Help

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What is help desk?

Help desk is a resource designed to provide the customer or end user with information and support related to a company's products and services.

Who is required to file help desk?

Any individual or organization who encounters issues or needs assistance with a company's products or services may be required to file a help desk ticket.

How to fill out help desk?

To fill out a help desk ticket, one typically needs to provide their contact information, a description of the issue or request, and any relevant details that may help in resolving the problem.

What is the purpose of help desk?

The purpose of help desk is to provide support and assistance to customers or end users who are facing issues or have questions about a company's products or services.

What information must be reported on help desk?

The information that must be reported on a help desk ticket typically includes the customer's contact information, a description of the issue or request, and any other relevant details.

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