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January 2016Calgary Transit
Annual Customer Satisfaction Survey
2015Prepared for Calgary Transit by:
Hargrove Management Consultants Inc.
Phone: 403 261 7999
Email: admin×Hargrove.ca
P.O. Box 91118
Calgary,
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What is annual customer satisfaction survey?
The annual customer satisfaction survey is a feedback mechanism used by companies to gauge the level of satisfaction of their customers with their products or services.
Who is required to file annual customer satisfaction survey?
Companies that want to gather feedback on their customer satisfaction levels are required to file the annual customer satisfaction survey.
How to fill out annual customer satisfaction survey?
To fill out the annual customer satisfaction survey, companies typically create a questionnaire with questions related to customer satisfaction and distribute it to their customers to gather feedback.
What is the purpose of annual customer satisfaction survey?
The purpose of the annual customer satisfaction survey is to gather feedback from customers to understand their level of satisfaction with products or services, and to identify areas for improvement.
What information must be reported on annual customer satisfaction survey?
The annual customer satisfaction survey typically includes questions related to customer satisfaction, overall experience, likelihood to recommend, and specific areas for improvement.
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