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Infosys Service Management for Electricity Distribution (SMED) solution Enhancing digital customer service using Microsoft Dynamics Customer Relationship Management solution The utilities sector is
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Infosys service management is designed to streamline and improve the delivery of IT services within an organization.
All IT service providers within the organization are required to file infosys service management.
Infosys service management can be filled out by documenting all IT services provided, their delivery methods, and any performance metrics.
The purpose of infosys service management is to ensure efficient and effective delivery of IT services to meet the organization's needs.
Information such as IT services provided, service levels, performance metrics, and any issues or incidents must be reported on infosys service management.
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