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Oracle Advanced Customer Support (ACS) Oracle Technical Cloud Professional Services Descriptions Effective Date: October 19, 2017, Table of Contents ACS Fixed Scope Service Descriptions .................................................................................................................
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Oracle Advanced Customer Support provides personalized, proactive, and preventative support services for Oracle products and technologies.
Companies or organizations using Oracle products and technologies may opt to enroll in Oracle Advanced Customer Support for enhanced support services.
To enroll in Oracle Advanced Customer Support, companies can contact Oracle sales representatives or visit the Oracle website for more information and enrollment forms.
The purpose of Oracle Advanced Customer Support is to provide enhanced support services to help companies maximize the performance, availability, and security of their Oracle products and technologies.
Companies enrolled in Oracle Advanced Customer Support may need to report their usage, issues, and any enhancements or customizations made to their Oracle products.
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