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SIP Saxophone for Salesforce integration with the Size WebPhoneAbout In this tutorial we will go through the steps in adding standard VoIP/SIP phone call functionality to Salesforce platform using
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Sip softphone for Salesforce is a tool that allows users to make and receive calls directly within the Salesforce platform using Voice over Internet Protocol (VoIP) technology.
Any Salesforce user who wishes to integrate calling capabilities within the Salesforce platform is required to set up and use a sip softphone for Salesforce.
To set up a sip softphone for Salesforce, users need to configure the necessary settings within their Salesforce account and connect their VoIP service provider for making and receiving calls.
The purpose of sip softphone for Salesforce is to streamline communication processes by enabling users to make calls directly within the Salesforce platform, which helps in better tracking and recording of customer interactions.
Users are required to report call data such as call duration, call outcome, and caller information on the sip softphone for Salesforce to ensure accurate tracking of communication activities.
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