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UC Davis Shared Services Center Service Console Quick Reference GuideService Console Overview The Salesforce Service Console is designed to boost productivity in fast-paced service environment. Overview
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What is service console quick reference?
Service console quick reference is a document that provides a quick overview of key features and shortcuts in the service console.
Who is required to file service console quick reference?
All service agents or representatives who use the service console are required to file the quick reference.
How to fill out service console quick reference?
To fill out the service console quick reference, simply follow the instructions provided in the document and input the necessary information.
What is the purpose of service console quick reference?
The purpose of service console quick reference is to help service agents or representatives navigate and utilize the service console more efficiently.
What information must be reported on service console quick reference?
The service console quick reference should include key features, shortcuts, and tips for maximizing productivity in the service console.
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