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CRM: A TOOL FOR ACQUIRING, MANAGING AND KEEPING CUSTOMERSWHAT IS CRM? Is CRM is a business strategy that aims to understand, anticipate and manage the needs of an organizations current and potential
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CRM is a tool for managing interactions and relationships with customers.
Companies and organizations that interact with customers are required to file CRM.
CRM can be filled out by inputting customer information, interactions, and any relevant notes.
The purpose of CRM is to improve customer relationships, increase sales, and streamline business processes.
Information such as customer contact details, purchase history, and communication logs must be reported on CRM.
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