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Onevisionproductions.com.AU Policies&ProceduresManual CUSTOMERFEEDBACK&COMPLAINTSHANDLINGPOLICY AND PROCEDURE MANUAL CUSTOMER FEEDBACK AND COMPLAINTS POLICY AND PROCEDURESVersion120161onevisionproductions.com.AU

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What is customerfeedbackampcomplaintshandling?

Customer feedback and complaints handling is the process by which a company addresses and resolves issues or concerns raised by customers.

Who is required to file customerfeedbackampcomplaintshandling?

All companies that provide goods or services to consumers are required to have a system in place for customer feedback and complaints handling.

How to fill out customerfeedbackampcomplaintshandling?

To fill out customer feedback and complaints handling, companies should provide clear instructions for customers to submit feedback or complaints, respond promptly, investigate the issue, and communicate the resolution.

What is the purpose of customerfeedbackampcomplaintshandling?

The purpose of customer feedback and complaints handling is to address customer concerns, improve customer satisfaction, and enhance the overall customer experience.

What information must be reported on customerfeedbackampcomplaintshandling?

Companies must report the number of feedback and complaints received, the types of issues raised, the response times, and the resolutions provided.

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