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Customer Rights and DutiesCustomer Rights Customers have the right to: 1. Be aware of the terms, conditions and details of the Card or related service and request needed explanations for better understanding
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Customer rights and duties refer to the entitlements and responsibilities that customers have when engaging with a product or service provider.
Typically, businesses or organizations that provide products or services to customers are required to inform them about their rights and duties.
Customer rights and duties can be filled out by clearly outlining the rights that customers have, such as privacy, safety, and fair treatment, as well as the responsibilities they have, such as payment obligations and providing accurate information.
The purpose of customer rights and duties is to ensure transparency and accountability in the relationship between customers and businesses, and to protect the interests of both parties.
The information that must be reported on customer rights and duties includes a clear explanation of the rights that customers have, the responsibilities they must fulfill, and any procedures for resolving disputes or complaints.
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