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Get the free Total complaints and inquiries received: 26,999 highest ever; up 37% from 2012-2013

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Annual Report 20132014 Facts and Highlights Total complaints and inquiries received: 26,999 highest ever; up 37% from 20122013 Top 5 most complained about organizations (excluding jails) page 84:
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Total complaints and inquiries refer to the overall number of complaints and inquiries received by an organization.
All organizations are required to file total complaints and inquiries.
Total complaints and inquiries can be filled out by documenting each complaint and inquiry received by the organization.
The purpose of total complaints and inquiries is to track and address any issues raised by customers or stakeholders.
Information such as the nature of the complaint or inquiry, date received, resolution status, and follow-up actions must be reported on total complaints and inquiries.
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