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Localization and Customer Service: 2 Overlooked Aspects of International Expansion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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What is localisation and customer service?

Localisation and customer service refer to the process of adapting products, services, and content to meet the preferences and needs of individuals in specific markets or regions.

Who is required to file localisation and customer service?

Businesses that operate in multiple countries or regions and have customers or clients from different cultural backgrounds are typically required to file localisation and customer service.

How to fill out localisation and customer service?

Localisation and customer service can be filled out by gathering data on customer preferences, cultural norms, language requirements, and other relevant information to tailor products and services accordingly.

What is the purpose of localisation and customer service?

The purpose of localisation and customer service is to improve customer satisfaction, increase market share, and enhance overall business performance by providing personalized and culturally relevant experiences.

What information must be reported on localisation and customer service?

Information such as language preferences, cultural norms, customer feedback, and data on customer interactions must be reported on localisation and customer service.

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