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General Conditions of Employment Technical Support Officer Permanent Salary The salary is paid monthly in arrears on the 28th of each month (or preceding Thursday if the 28th falls on a Friday, Saturday,
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A technical support officer is responsible for providing technical assistance and support to customers who are using software, hardware, or other computer systems.
Technical support officers within a company or organization are typically responsible for filing technical support reports.
Technical support officers can fill out reports by documenting details of customer interactions, solutions provided, and any troubleshooting steps taken.
The purpose of a technical support officer is to ensure that customers receive effective and timely technical assistance to address any issues they may be experiencing.
Information that should be reported on a technical support officer includes details of customer inquiries, resolutions, and any follow-up actions taken.
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