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Request for Information (RFI) #C000842 New York State Department of Motor Vehicles Customer Systems Modernization York State Department of Motor Vehicles 6 Empire Plaza Albany, New York 12228NYS Department

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What is customer systems modernization?

Customer systems modernization refers to the process of updating and improving the technology and software used by a company to better serve its customers.

Who is required to file customer systems modernization?

Companies or organizations that are looking to upgrade or modernize their customer systems are required to file customer systems modernization.

How to fill out customer systems modernization?

To fill out customer systems modernization, companies need to provide detailed information about the current systems in place, planned upgrades, timeline for implementation, and expected benefits.

What is the purpose of customer systems modernization?

The purpose of customer systems modernization is to improve customer service, streamline operations, and enhance efficiency by using updated technology.

What information must be reported on customer systems modernization?

Information that must be reported on customer systems modernization includes current system details, planned upgrades, implementation timeline, and expected outcomes.

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