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SERVICE LEVEL AGREEMENTKnown all men by these presents:This Service Level Agreement (SLA) made and entered into this day of 2017 at Marathi City, by and between:LANE ARCHIVE TECHNOLOGIES CORP., a
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It is a contract between a service provider and a customer that outlines the level of service to be expected.
Both the service provider and the customer are required to file this agreement.
The agreement can be filled out by outlining the service expectations, performance metrics, and responsibilities of both parties.
The purpose is to ensure both parties are clear on the expected level of service and to provide a framework for monitoring and improving performance.
Information such as service expectations, performance metrics, responsibilities, and dispute resolution procedures must be reported.
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