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Chargeback DirectionsRESEARCH1) Use the Forte History Processor (http://devcf1/FortePaymentHistoryReport/index.cfm) to find out who the person is and what race they registered for/donated to or what
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Chargeback directions are instructions provided by a merchant to dispute a chargeback initiated by a customer.
Merchants who wish to dispute a chargeback initiated by a customer are required to file chargeback directions.
Chargeback directions can be filled out by providing all relevant information and evidence to support the dispute of the chargeback.
The purpose of chargeback directions is to provide merchants with a way to dispute a chargeback initiated by a customer.
Chargeback directions must include details of the transaction, evidence of the transaction, and any other relevant information to support the dispute.
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