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Avaya Aura Contact Center and Proactive Outreach Manager IntegrationRelease 7.0.2 Issue 02.05 November 2017 20152017, Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made
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Avaya Aura Contact Center is a customer engagement solution that enables organizations to deliver a seamless omnichannel customer experience.
Organizations or businesses that use Avaya Aura Contact Center are required to file the necessary reports.
To fill out Avaya Aura Contact Center, users need to access the reporting tools provided by the platform and enter the required information.
The purpose of Avaya Aura Contact Center is to help organizations manage and improve their customer interactions through various communication channels.
Information such as customer interactions, call volumes, agent performance, and service level agreements must be reported on Avaya Aura Contact Center.
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