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Avaya Communication Manager, Release 3.1.x Known Issues and Workarounds for Server CSI ID and Keywords Symptom: Workaround a30001d IF: You attempt to use a TN2602 circuit pack in a G600 or CMC1 Media

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How to fill out x known issues and:

1. Start by identifying the specific known issues you need to address. This can include software bugs, hardware malfunctions, or any other problems that have been identified.
2. Prioritize the known issues based on their severity and impact. Determine which issues need to be resolved urgently and which can be tackled later.
3. Gather all relevant information about each known issue, such as error messages, logs, and user feedback. This will help in understanding the root cause of the issues and finding effective solutions.
4. Assign responsibility to the appropriate team or individuals for each known issue. This ensures accountability and allows for efficient resolution.
5. Analyze the known issues to identify any patterns or common causes. This can help in identifying any systemic issues that may require broader action to prevent future occurrences.
6. Develop a plan of action for resolving each known issue. This may involve troubleshooting, coding fixes, replacing faulty components, or any other necessary steps.
7. Implement the planned fixes and solutions while keeping track of progress. It's important to document the steps taken and any changes made to ensure transparency and reproducibility.
8. Test and validate the fixes to ensure they effectively resolve the known issues. It is essential to perform thorough testing to verify that the fixes don't introduce new problems.
9. Communicate the progress and resolution of the known issues to stakeholders, such as customers, users, or internal teams. Provide clear and concise updates to keep everyone informed.
10. Finally, document the entire process, including the identified issues, their resolution, and any lessons learned. This will serve as a valuable reference for future similar situations.

Who needs x known issues and:

1. Software developers: They need to have a clear understanding of the known issues to prioritize and fix them in the codebase.
2. Quality assurance (QA) teams: They need to identify, document, and reproduce the known issues during testing to ensure they are resolved before software release.
3. Project managers: They need to track the progress of resolving known issues, allocate resources, and ensure timely resolution to meet project deadlines.
4. Product owners: They need to be aware of the known issues to prioritize them in the product roadmap and plan future releases.
5. Customer support teams: They need to know about the known issues to provide accurate information and assistance to customers experiencing problems.
6. End-users: They need to be informed about the known issues to understand any limitations or workarounds until the issues are fixed.
7. Stakeholders: They need to be updated on the progress of resolving known issues to manage expectations and make informed decisions about the product or project.

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