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Indian Journal of Commerce & Management Studies ISSN : 22400310 ISSN: 22295674AFTER SALES SERVICE FOR HONDA MOTORS AN EVALUATIVE STUDY Dr. J. Panda Kangaroo, M.COM, MBA’M.PHIL, MISTER, Ph.D. Professor,
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After sales service is provided to ensure customer satisfaction and maintain the reputation of the company by addressing any issues or concerns that may arise after a product or service has been delivered.
After sales service is typically filed by the customer who has purchased a product or service.
After sales service can be filled out by contacting the customer service department of the company or by submitting a request form online.
The purpose of after sales service is to address any issues or concerns that may arise after a product or service has been delivered, in order to ensure customer satisfaction and maintain the reputation of the company.
The information that must be reported on after sales service may include the details of the product or service purchased, the issue or concern that needs to be addressed, and any communications with customer service representatives.
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