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Standards of Service Delivery for Psychologists in Private Practice Thursday 14th January, 9am10.30am ($50/participant) Presenter: Michelle Knights (Clinical Psychologist and Accredited Supervisor)
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Standards of service delivery refer to the expected level of service that an organization or business commits to providing to its customers or clients.
Certain organizations or businesses, depending on the industry and regulations, are required to file standards of service delivery to ensure transparency and accountability in their operations.
Standards of service delivery can be filled out by including specific details about the level of service offered, expected response times, and procedures for addressing customer concerns.
The purpose of standards of service delivery is to set clear expectations for customers, improve service quality, and hold organizations accountable for meeting established criteria.
Information such as service quality benchmarks, customer satisfaction targets, complaint resolution procedures, and responsiveness to customer feedback may be reported on standards of service delivery.
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