Get the free Access to Telephone Interpretation

Access to Telephone Interpretation Services by Jonahs Agencies Alberta Health Services (AHS) is pleased to offer telephone interpretation services to affiliated agencies on a cost recovery basis.

How to fill out access to telephone interpretation

How to fill out access to telephone interpretation

1. Contact your telephone interpretation service provider to obtain the necessary access credentials.
2. Ensure you have a working telephone with a clear audio connection and a stable internet connection if using a web-based platform.
3. Visit the telephone interpretation service provider's website or use their mobile app if available.
4. Enter the access credentials provided by the service provider to log in to the platform.
5. Select the preferred language for interpretation.
6. Dial the provided phone number or initiate the call through the web-based platform.
7. Wait for the interpreter to connect and then explain your need for interpretation.
8. Speak clearly and pause after each sentence to allow the interpreter to provide accurate interpretation.
9. Listen carefully to the interpreter's translated version and respond accordingly.
10. End the call or session once the interpretation is complete.

Who needs access to telephone interpretation?

1. Individuals who do not speak the local language and need assistance in communicating with others.
2. Businesses or organizations that frequently interact with non-native speakers or clients from diverse linguistic backgrounds.
3. Tourists or travelers who require language assistance while navigating a foreign country.
4. Emergency services or hotline operators who need to communicate with individuals in distress who may not speak the local language.
5. Healthcare professionals and medical facilities that need language support when interacting with patients who have limited proficiency in the local language.
6. Government agencies dealing with immigration, customs, or international affairs where communication with individuals of different language backgrounds is essential.

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What is access to telephone interpretation?

Access to telephone interpretation refers to the ability to provide interpretation services over the phone for individuals who do not speak the same language.

Who is required to file access to telephone interpretation?

Access to telephone interpretation is typically required to be filed by businesses, organizations, or government agencies that interact with limited English proficient individuals.

How to fill out access to telephone interpretation?

Access to telephone interpretation can be filled out by specifying the languages needed for interpretation services and providing contact information for the service provider.

What is the purpose of access to telephone interpretation?

The purpose of access to telephone interpretation is to ensure effective communication between individuals who do not speak the same language in various settings.

What information must be reported on access to telephone interpretation?

Information that must be reported on access to telephone interpretation includes the languages needed, contact information for the service provider, and any other relevant details.