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2017 Quick Start Manageable of Contents 2017 Filing Season Security Requirements ........................................................................................ 1 Technical and Customer Support
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Who needs technical and customer support?

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Anyone who is facing technical difficulties or has questions related to a product, service, or technology may need technical and customer support. This can include individuals, businesses, or organizations.
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Technical and customer support refers to the assistance provided to customers to help them with technical issues, product usage, troubleshooting, and other related inquiries.
Companies that sell products or services requiring technical support to customers are required to provide technical and customer support.
To fill out technical and customer support, companies need to have a designated team of customer service representatives who are trained to handle technical inquiries and provide assistance to customers.
The purpose of technical and customer support is to ensure that customers have a positive experience with the product or service, resolve any technical issues they may encounter, and ultimately improve customer satisfaction and retention.
Information that must be reported on technical and customer support includes the number of customer inquiries received, types of technical issues encountered, resolution time, customer satisfaction ratings, and any follow-up actions taken.
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