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ORACLE DAT A SHEET Oracle Advanced Database Support Oracle Advanced Database Support helps you maximize the availability, performance, and security of your Oracle databases (11g or higher) with 24/7 remote
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How to fill out oracle advanced database support

01
To fill out Oracle Advanced Database Support, follow these steps:
02
Gather all necessary information such as your Oracle Support Identifier (CSI) number, contact information, and details about your database environment.
03
Log in to My Oracle Support portal using your Oracle account credentials.
04
Navigate to the 'Service Request' section and click on 'Create SR' or '+ New Service Request'.
05
Select the 'Database' category and choose the appropriate product family for which you need advanced support.
06
Fill in the required fields such as the problem description, severity level, and desired resolution.
07
Attach any relevant files or log traces that can help Oracle support in troubleshooting the issue.
08
Review your information and click on 'Submit' to create the service request.
09
Wait for Oracle support team to review your request and provide assistance.
10
Ensure to provide any additional information or follow-up required by Oracle support during the troubleshooting process.
11
Keep track of your service request status and any updates provided by Oracle support.

Who needs oracle advanced database support?

01
Oracle Advanced Database Support is beneficial for organizations that require comprehensive and specialized assistance for their Oracle database environment.
02
This support is particularly useful for:
03
- Enterprises heavily reliant on Oracle databases for critical business operations.
04
- Organizations experiencing performance issues, database crashes, or other technical problems that require immediate attention.
05
- Companies in need of proactive support to optimize their Oracle database performance.
06
- System administrators or DBAs looking for expert guidance in managing and maintaining their Oracle database infrastructure.
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- Customers who have mission-critical applications running on Oracle databases and need additional assurance and support.
08
By opting for Oracle Advanced Database Support, organizations can ensure faster response times, access to advanced diagnostics, regular health checks, proactive patching, and overall enhanced support for their Oracle database environment.
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