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CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF STAFFS AT FAST FOOD RESTAURANT IN MELAKANOOR BANDURA BIN TI MUHAMMADUNIVERSITI TECHNICAL MALAYSIA MOLOKAI hereby confirm that I have examined this
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Start by providing clear instructions on how to access the customer satisfaction survey.
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Include a variety of questions that cover different aspects of the service, such as responsiveness, professionalism, quality, and overall satisfaction.
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Use a rating scale or multiple-choice options to make it easy for customers to provide their feedback.
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Provide an open-ended question or comment box for customers to provide additional comments or suggestions.
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Ensure the survey is user-friendly and can be easily completed within a reasonable amount of time.
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Consider offering incentives to encourage customers to complete the survey, such as discounts or entry into a prize draw.
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Once the survey is filled out, analyze the results to identify areas for improvement and take necessary actions.
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Communicate the survey results and actions taken to customers to demonstrate a commitment to their satisfaction.

Who needs customer satisfaction towards service?

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Any business or organization that provides a service can benefit from measuring customer satisfaction. This includes industries such as retail, hospitality, healthcare, financial services, and more. Understanding customer satisfaction helps identify areas for improvement, enhances customer loyalty, and ultimately leads to business growth. Therefore, all businesses should prioritize measuring and addressing customer satisfaction towards their service.
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Customer satisfaction towards service is the perception and feeling that customers have about the quality of service provided to them by a company or organization.
Typically, the customer or client who has received the service is the one required to provide feedback or file a report on their satisfaction towards the service.
Customers can fill out customer satisfaction surveys or questionnaires provided by the company, or they can provide feedback through various communication channels such as email, phone, or online forms.
The purpose of measuring customer satisfaction towards service is to gauge how well a company is meeting the needs and expectations of its customers, identify areas for improvement, and ultimately retain loyal customers.
Information reported on customer satisfaction towards service typically includes ratings or scores on various aspects of the service, comments or feedback provided by customers, and any specific issues or concerns raised by customers.
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