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In the event a customer receives an abnormally high billing as a result of a loss caused by leak, a Courtesy Leak Adjustment may be granted on up to two bills impacted once a repair is made.
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How to fill out water andor sewer leak

01
To fill out a water and/or sewer leak, follow these steps:
02
Identify the location of the leak. This could be a visible damp spot or puddle on the ground, or a drop in water pressure or unusual sewage smell.
03
Contact your water and/or sewage utility company to report the leak and provide them with all the necessary information, such as your name, address, and contact details.
04
Follow any instructions given by the utility company, such as turning off the water supply if necessary.
05
If the leak is inside your property, shut off the main water supply valve to prevent further damage. This valve is usually located near the water meter or where the main water line enters your property.
06
Document the leak by taking pictures or videos if possible. This can be helpful for insurance claims or further investigations.
07
Cooperate with the utility company or any repair technicians to facilitate the leak repair process. They may need access to your property or cooperation in conducting necessary tests.
08
Monitor the repair progress and follow up with the utility company to ensure prompt resolution of the leak.
09
Keep track of any documents, invoices, or reports related to the leak for future reference or claims.

Who needs water andor sewer leak?

01
Anyone experiencing a water and/or sewer leak needs to take appropriate action to fix the issue.
02
This can include homeowners, tenants, property managers, or anyone responsible for the maintenance of a property with water and/or sewer connections.
03
Promptly addressing water and/or sewer leaks is essential to minimize damage, prevent health hazards, and conserve water resources.
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Water and/or sewer leak is a situation where there is an unintended loss of water or sewage from pipes or plumbing systems.
Property owners or tenants are typically required to file a report for water and/or sewer leaks.
To fill out a water and/or sewer leak report, one must provide details about the location, cause, and extent of the leak.
The purpose of reporting water and/or sewer leaks is to identify and repair issues that can lead to wasted water, property damage, or environmental contamination.
Information that must be reported on water and/or sewer leaks includes the location of the leak, possible causes, and any visible damages.
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