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Complaints ProcedureAUGUST 2017Complaints Procedure These complaints' procedure reflects Harper Adams Universities commitment to valuing complaints. Our aim is to resolve issues of dissatisfaction
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01
To fill out this complaints procedure, follow these steps:
02
- Begin by identifying the nature of your complaint.
03
- Clearly state the main issue or problem.
04
- Provide any supporting evidence or documentation related to the complaint.
05
- Include names or contact information of any individuals involved.
06
- Outline any previous attempts made to resolve the issue.
07
- Specify your desired resolution or outcome.
08
- Sign and date the complaint form.
09
- Submit the completed complaint form to the appropriate authority or department.

Who needs this complaints procedure reflects?

01
This complaints procedure reflects anyone who wishes to file a complaint or express dissatisfaction with a particular product, service, or individual. It is applicable to customers, clients, employees, or any party involved.
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This complaints procedure reflects the process for submitting formal complaints.
Anyone who has a complaint against the organization or its employees.
The procedure can be filled out online or in person at the organization's office.
The purpose is to ensure that complaints are addressed and resolved in a timely and efficient manner.
The complaint details, date, location, and any supporting documentation.
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