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SMS/VASV2/03/07/02 Tackling violence against staff Explanatory notes for reporting procedures introduced by Secretary of State Directions in November 2003 (updated June 2009) Protecting your NHS Contents
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To effectively tackle violence against staff, follow these steps:

01
Conduct a risk assessment: Begin by assessing the potential risks and hazards that could lead to violence against staff. This includes identifying high-risk areas, situations, or individuals.
02
Develop clear policies and procedures: Establish a comprehensive policy that outlines the organization's stance on violence against staff. This policy should emphasize zero-tolerance and provide guidelines on preventing and responding to incidents.
03
Provide staff training: Educate employees on recognizing and responding to potential violence. This training should include conflict resolution techniques, de-escalation strategies, and reporting procedures.
04
Implement security measures: Enhance security measures within the organization to deter violence and protect staff. This may include installing surveillance cameras, improving lighting, or implementing access control systems.
05
Encourage reporting: Create a reporting system that ensures employees feel comfortable reporting incidents and that their concerns will be taken seriously. Establish procedures for documenting and investigating reported incidents.
06
Provide support and counseling: Offer support services to affected staff members, such as counseling or access to employee assistance programs. Ensure that staff feels supported and understands that their wellbeing is a priority.
07
Collaborate with external resources: Establish partnerships with local law enforcement agencies, community organizations, or experts in workplace safety to enhance knowledge and resources regarding violence prevention.

Those who need to address violence against staff include:

01
Employers and business owners: It is their responsibility to create a safe working environment and implement strategies to prevent violence against staff.
02
Human resources departments: HR plays a crucial role in implementing policies, conducting training, and providing support to staff who experience violence.
03
Managers and supervisors: They must be trained to recognize signs of potential violence, effectively respond to incidents, and promote a culture that discourages violence.
04
Staff members: Employees should be aware of the organization's policies and procedures, actively participate in training, and report any incidents of violence they witness or experience.
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Tackling violence against staff is about implementing measures and strategies to prevent and address any acts of violence or aggression towards individuals in a workplace setting.
Employers are required to file tackling violence against staff reports to ensure the safety and well-being of their employees.
Tackling violence against staff forms can be filled out by documenting any incidents of violence or aggression, providing details of the incident, and reporting it to the appropriate authorities.
The purpose of tackling violence against staff is to create a safe work environment, protect employees from harm, and promote a culture of respect and security.
Information such as the date, time, location, nature of the incident, individuals involved, and any actions taken in response to the incident must be reported on tackling violence against staff forms.
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