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Ask a Librarian Instant Messaging/Text Reference Service
User Feedback Report (Winter 2017)
Report Authors: Jessica Malik, Karen ReimanSendi, David Carter
Contact Information: Karen×Mich.edu
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How to fill out ask a librarian instant
01
Visit the library's website and locate the 'Ask a Librarian' section.
02
Click on the 'Ask a Librarian Instant' button.
03
A chat window will open up where you can type your question.
04
Begin by providing some context or background information for your question.
05
Clearly state your question and any specific details or requirements you have.
06
Wait for a librarian to join the chat and provide a response or clarification.
07
Engage in a conversation with the librarian to get the necessary help or information.
08
Thank the librarian for their assistance and close the chat window once you have received your answer.
Who needs ask a librarian instant?
01
Anyone who requires immediate assistance or quick answers to their library-related questions can benefit from using the 'Ask a Librarian Instant' feature. This service is particularly useful for students working on assignments or research projects, individuals looking for specific information or resources, and anyone who prefers real-time interaction with a librarian rather than traditional methods like email or phone calls.
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What is ask a librarian instant?
Ask a librarian instant is a service that allows users to quickly get help from a librarian via chat or email.
Who is required to file ask a librarian instant?
Librarians or library staff members are required to file ask a librarian instant.
How to fill out ask a librarian instant?
To fill out ask a librarian instant, librarians need to provide their contact information, details of the inquiry, and any relevant resources.
What is the purpose of ask a librarian instant?
The purpose of ask a librarian instant is to provide timely assistance and resources to library users.
What information must be reported on ask a librarian instant?
Information such as date and time of the inquiry, user's name (if provided), nature of the inquiry, and actions taken to address the inquiry must be reported on ask a librarian instant.
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