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Portal Knowledge base Chat Overriding widget and chat settingsOverriding widget and chat settings Lauren Cumming 20171219 0 Comments in Chat All the settings you ND under Admin User Interface Chat

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How to fill out portal knowledgebase chat overriding

01

To fill out the portal knowledgebase chat overriding, follow these steps:

02

Login to the portal as an administrator.

03

Go to the knowledgebase section or module.

04

Look for the option to override the chat settings.

05

Click on the override button or link.

06

Fill out the required fields for chat overriding.

07

Save the changes or submit the form.

08

Verify that the chat overriding is working correctly.

09

Test the chat functionality on the portal to ensure it is functioning as desired.

Who needs portal knowledgebase chat overriding?

01

Portal knowledgebase chat overriding is useful for organizations or websites that want to customize the chat functionality in their knowledgebase portal. It allows them to override the default chat settings to tailor it to their specific needs or requirements. This can be beneficial for customer support teams, knowledgebase managers, or any business that wants to provide a unique and personalized chat experience within their portal.

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What is portal knowledgebase chat overriding?

Portal knowledgebase chat overriding is the process of manually entering or editing information in the chatbot's knowledge base to ensure accurate and relevant responses.

Who is required to file portal knowledgebase chat overriding?

Online chatbot administrators or operators are typically responsible for filing portal knowledgebase chat overriding.

How to fill out portal knowledgebase chat overriding?

Portal knowledgebase chat overriding can be filled out by accessing the chatbot's administrative portal and making the necessary changes to the knowledge base entries.

What is the purpose of portal knowledgebase chat overriding?

The purpose of portal knowledgebase chat overriding is to improve the accuracy and efficiency of the chatbot's responses by ensuring that the knowledge base is up to date.

What information must be reported on portal knowledgebase chat overriding?

Information such as common questions, answers, keywords, and response times must be reported on portal knowledgebase chat overriding.

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