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Complete Guide to Salesforce Knowledge Salesforce, Spring 16×salesforcedocs Last updated: March 8, 2016, Copyright 20002016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark
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Login to your Salesforce account.
02
Go to the Knowledge tab.
03
Click on 'New' to create a new knowledge documentation article.
04
Fill out the article's title, summary, and URL name.
05
Select the appropriate data category for the article.
06
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Salesforce knowledge documentation overview provides a comprehensive overview of the knowledge base within Salesforce.
All employees who work with Salesforce knowledge base are required to file the documentation overview.
You can fill out the salesforce knowledge documentation overview by accessing the designated form within Salesforce and entering all relevant information.
The purpose of salesforce knowledge documentation overview is to document all information related to the knowledge base within Salesforce for reference and compliance purposes.
The information reported on salesforce knowledge documentation overview includes details about the knowledge base structure, content, updates, and usage.
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