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CUSTOMER CASE STORY
CONCIERGE BOOKING for WSP has 36,500 employees globally, including 3,700 employees working in Sweden in 40 branches.
WSP had an urgent need for a resource booking system that could
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How to fill out customer case story
How to fill out customer case story
01
Start by gathering all the relevant information about the customer case, such as the customer's background, the problem they were facing, and the solution your company provided.
02
Clearly define the main objectives of the customer case story, such as highlighting the benefits of your product or service, or showcasing a successful implementation.
03
Structure the case story in a logical and easy-to-follow sequence, including an introduction, the customer's challenges, the solution your company provided, and the results achieved.
04
Use a storytelling approach to make the case story engaging and relatable to potential customers.
05
Include key metrics and data to support the success of the case story, such as increased sales, cost savings, or customer satisfaction ratings.
06
Incorporate quotes or testimonials from the customer to add credibility and authenticity to the case story.
07
Make sure to proofread and edit the case story for clarity, grammar, and spelling before publishing or sharing it.
08
Consider using visuals, such as images, graphs, or videos, to enhance the impact and visual appeal of the case story.
09
Finally, distribute the customer case story through various channels, such as your company's website, social media platforms, email campaigns, or sales presentations.
Who needs customer case story?
01
Customer case stories are beneficial for various stakeholders:
02
- Potential customers who want to understand how your product or service has helped others and what results they can expect.
03
- Sales teams who can use the case stories as powerful sales tools to showcase the success of your offerings.
04
- Marketing teams who can use the case stories to create compelling content, testimonials, and social proof.
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- Product development teams who can gather insights from customer case stories to improve products or services.
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- Business partners or investors who want to see real-world examples of your company's success.
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