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Avaya Visual Vectors
Release 14
User Guide07601889
February 2007 2007 Avaya Inc. All Rights Reserved.
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How to fill out avaya visual vectors
How to fill out avaya visual vectors
01
To fill out Avaya Visual Vectors, follow these steps:
02
Log in to the Avaya Aura Communication Manager.
03
Navigate to the Vector Directory by selecting 'Maintenance' from the main menu.
04
Click on the 'Vector Directory' option.
05
Select the vector you want to fill out from the list of available vectors.
06
Click on the 'Edit' button to open the vector configuration form.
07
Fill out the necessary information for the vector, such as vector number, name, and type.
08
Configure the vector's steps using the provided options, such as Call Vectors, Call Vectoring, and Call Exception Routing.
09
Save the changes to the vector configuration.
10
Repeat the process for any other vectors you need to fill out.
11
Exit the Avaya Aura Communication Manager once you have finished filling out the Avaya Visual Vectors.
Who needs avaya visual vectors?
01
Avaya Visual Vectors are useful for administrators, telecom engineers, or anyone responsible for managing and configuring Avaya Aura Communication Manager systems.
02
These vectors allow users to create sophisticated call routing and handling scenarios, enabling them to control how calls are directed and processed within the Avaya communication system.
03
Organizations that rely on Avaya communication solutions can benefit from using Avaya Visual Vectors to ensure efficient call flow and optimize their communication processes.
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What is avaya visual vectors?
Avaya Visual Vectors is a software program that provides a visual representation of call center data and performance metrics.
Who is required to file avaya visual vectors?
Call center managers or administrators are typically the ones required to file Avaya Visual Vectors.
How to fill out avaya visual vectors?
To fill out Avaya Visual Vectors, users need to input relevant call center data and performance metrics into the software program.
What is the purpose of avaya visual vectors?
The purpose of Avaya Visual Vectors is to help call center managers analyze data and make informed decisions to improve call center performance.
What information must be reported on avaya visual vectors?
Information such as call volume, average handle time, service level, and call resolution rates must be reported on Avaya Visual Vectors.
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