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CUSTOMERCUSTOMER SATISFACTION OF SAMSUNG MOBILE HANDSET USERS Night P. Shah Lecturer, G. L. Acadia College of Commerce & Management Bhavnagar.SATISFACTIONVoice of Research Vol. 2, Issue 3 December
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Go to the official Samsung website or open the Samsung Customer Satisfaction survey app.
02
Locate the customer satisfaction survey section.
03
Enter the required information, such as your name, email address, and contact number.
04
Answer the survey questions honestly and accurately. These questions may be related to your overall experience with Samsung products or services, customer support, product quality, etc.
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Provide any additional feedback or comments if required.
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Complete the survey and submit your responses.
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Once submitted, you may receive a confirmation message or thank you note for participating.
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Your feedback will be used by Samsung to improve their products and services.

Who needs customer satisfaction of samsung?

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Any individual who has purchased or used Samsung products or services can benefit from participating in the customer satisfaction survey. This includes existing and potential customers alike.
02
Samsung also needs customer satisfaction feedback to understand the strengths and weaknesses of their products and services. This feedback helps them make necessary improvements, enhance customer experience, and meet customer expectations.
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Customer satisfaction of Samsung refers to the level of satisfaction that customers have with the products and services offered by Samsung.
Samsung or its authorized representatives are required to file the customer satisfaction report.
The customer satisfaction report can be filled out online through Samsung's official website or through a physical form provided by Samsung.
The purpose of the customer satisfaction report is to gather feedback from customers, identify areas for improvement, and ensure customer happiness and loyalty.
The customer satisfaction report typically includes data on customer feedback, satisfaction ratings, complaints, and suggestions for improvement.
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