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Overview 1. Login 2. Call Records 3. Extensions a. Main b. Add/Edit Extension 4. Groups a. Main b. Add/Edit Group21. Logging In Open your web browser and navigate to the link provided to you by Smart
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How to fill out call records
How to fill out call records
01
Start by gathering all the necessary information related to the call, such as the date, time, and duration of the call.
02
Identify the type of call record you are filling out, whether it is for incoming calls, outgoing calls, or both.
03
Fill in the details of the caller or recipient, including their name, phone number, and any additional contact information if required.
04
Record the purpose or nature of the call, whether it is for personal, business, or any other specific reason.
05
Enter any relevant notes or comments regarding the call, such as the topics discussed or any follow-up actions required.
06
Double-check the accuracy of the information provided and make sure all required fields are filled in.
07
Review the call record for any errors or inconsistencies before finalizing it.
08
Save or submit the completed call record as per the prescribed procedure or system.
Who needs call records?
01
Call records are useful for various individuals and organizations, including:
02
- Telecommunication service providers who need to maintain accurate billing and usage records for their customers.
03
- Call center managers who need to analyze call metrics and improve customer service.
04
- Business professionals who need to keep track of their communication with clients, suppliers, or colleagues.
05
- Legal professionals who may require call records as evidence in legal proceedings.
06
- Individuals who want to monitor their phone usage or keep a personal record of important calls.
07
- Government agencies or law enforcement officials who may need call records for investigations or surveillance purposes.
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