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Page 1 of 5Renown HealthCurrent Version Effective Date: Creation Date: Title:Patient Billing and Collection GuidelinesRevision History:Type:Revenue Cycle12/15/2015Number:Renown.SPC.5Author(s):Mary
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How to fill out patient billing and collection

How to fill out patient billing and collection
01
Gather all necessary information about the patient, including their full name, date of birth, and contact details.
02
Determine the services provided to the patient and the corresponding charges.
03
Verify the patient's insurance coverage and obtain any required authorization or referrals.
04
Submit the claims to the insurance company electronically or through paper forms.
05
Track the claims to ensure they are processed and paid correctly.
06
Generate and send invoices to the patient for any remaining balance after insurance payments.
07
Set up a system for collecting payments from patients, which may include online payment options or payment plans.
08
Follow up with patients regarding outstanding balances and communicate any necessary payment arrangements.
09
Keep detailed records of all billing and collection activities, including payments received and outstanding balances.
10
Continuously review and update billing and collection processes to improve efficiency and accuracy.
Who needs patient billing and collection?
01
Healthcare providers such as hospitals, clinics, and private practices
02
Medical billing companies
03
Individual healthcare practitioners
04
Insurance companies
05
Patients who want to understand their medical expenses and make payments
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