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FRONT OFFICE PROFESSIONAL Training Manual & Workbook LEVEL 1-page no.1.1 Introduction to Front Office page no.1.2 Communication page no.1.3 Etiquette and Presentation page no.1.4 Telecommunications21.1.1
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Front office professionals are needed by various organizations, including:
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A front office professional is someone who works directly with clients or customers in a business, such as a receptionist, salesperson, or customer service representative.
Front office professionals are typically required to file reports or documentation related to their interactions with clients or customers.
Front office professionals can fill out reports or documentation using electronic forms, spreadsheets, or other tools provided by their employer.
The purpose of front office professionals is to provide excellent customer service, support sales efforts, and maintain positive relationships with clients.
Information such as customer inquiries, sales transactions, appointments, and other interactions with clients may need to be reported on front office professional documentation.
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