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Client Engagement and Retention in Recovery Support Services: Virtual and InPersonWelcomeTechnical Instructions You may ask a question at any time during the webinar by typing it into the Questions

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Companies that prioritize customer satisfaction and strive to build long-lasting relationships with their clients understand the importance of client engagement and retention.

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What is client engagement and retention?

Client engagement and retention is the process of attracting and retaining clients by building strong relationships and meeting their needs.

Who is required to file client engagement and retention?

Companies and organizations in various industries are required to file client engagement and retention reports.

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Client engagement and retention reports can be filled out electronically or manually, depending on the requirements of the reporting entity.

What is the purpose of client engagement and retention?

The purpose of client engagement and retention is to track client interactions, satisfaction levels, and retention rates to improve customer relationships and business processes.

What information must be reported on client engagement and retention?

Client engagement and retention reports typically include data on client interactions, feedback, retention rates, and any strategies implemented to improve client engagement.

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