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LENS Observation WorksheetCustomer Service & The Front Line Staffers LENS worksheet can be used to record your observations so that you can coach and provide feedback on handling difficult customer
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Customer service ampamp form is a document used to track and report on customer interactions and feedback.
All employees who interact with customers on a regular basis are required to file customer service ampamp forms.
Customer service ampamp forms can be filled out manually or electronically, depending on the company's preferred method of record-keeping.
The purpose of customer service ampamp form is to ensure that all customer interactions are documented and tracked for quality improvement purposes.
Information such as customer name, contact details, reason for interaction, date of interaction, and resolution must be reported on customer service ampamp form.
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