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CITY OF APPLETON PERSONNEL POLICY ISSUE DATE: 2007 POLICY SOURCE: Human Resources Department Reviewed by Attorney s Office Date: March 2007 I. TITLE: INTERPRETER POLICY LAST UPDATE: Date: November
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How to fill out interpreter policy - city:
01
Start by gathering all the necessary information related to your city's policies and regulations regarding interpreters. This may include any existing guidelines, legal requirements, or departmental procedures that need to be followed.
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Identify the specific purpose of the interpreter policy - city. Determine why it is being created and what goals it aims to achieve. This could be to ensure effective and accurate communication with non-English speakers, to comply with legal obligations, or to improve accessibility and inclusivity in city services.
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Determine the scope of the interpreter policy - city. Decide which departments or services it will apply to. This could include government meetings, public services, healthcare facilities, law enforcement, or any other relevant areas where language barriers may exist.
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Outline the roles and responsibilities of each stakeholder involved in implementing the interpreter policy - city. This may include city officials, department heads, staff members, interpreters, and language service providers. Clearly define the expectations, obligations, and communication channels for each party.
05
Establish the procedures for requesting and scheduling interpreters. Specify the process for identifying language needs, submitting interpreter requests, and coordinating interpreter services. Define the timelines, documentation requirements, and relevant contact points to ensure a smooth and efficient workflow.
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Define the criteria for selecting interpreters. Determine the qualifications, certifications, and experience required for interpreters to be eligible for providing services in your city. Consider the language proficiency, subject matter expertise, and cultural competency that may be necessary.
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Establish guidelines for interpreter code of ethics and conduct. Outline the expected behavior, confidentiality obligations, impartiality, professionalism, and any other relevant ethical considerations that interpreters must adhere to while representing the city.
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Develop a system for monitoring and evaluating interpreter services. This could involve collecting feedback from users, conducting periodic quality assessments, tracking interpreter performance, and addressing any concerns or issues that arise.
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City officials: To ensure compliance with legal requirements and promote effective communication with non-English speakers within the city.
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Interpreters and language service providers: To have clear guidelines and expectations regarding their qualifications, conduct, and responsibilities when providing interpreter services to the city.
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Non-English speaking residents and visitors: To ensure that they have access to interpreters and can effectively communicate their needs, concerns, and queries to city officials and service providers.
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What is interpreter policy - city?
Interpreter policy - city is a policy implemented by local government to ensure access to interpretation services for individuals with limited English proficiency.
Who is required to file interpreter policy - city?
Any organization or agency that provides services to the public within the city limits and receives funding or contracts from the city may be required to file interpreter policy - city.
How to fill out interpreter policy - city?
To fill out interpreter policy - city, organizations must include information on the languages spoken by staff and available interpretation services, as well as procedures for requesting interpretation services.
What is the purpose of interpreter policy - city?
The purpose of interpreter policy - city is to ensure effective communication between service providers and individuals with limited English proficiency, thereby promoting equal access to services.
What information must be reported on interpreter policy - city?
Information that must be reported on interpreter policy - city includes languages spoken by staff, available interpretation services, procedures for requesting interpretation services, and any training provided to staff on language access.
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