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Caring for diverse populations Better communication, better care: A toolkit for physicians and health care professionalswww.empireblue.com/nymedicaiddoc NYEPEC074816 08.16Table of contents Introduction
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Listen actively and attentively to the other person's thoughts and feelings.
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Use clear and concise language to convey your own thoughts and ideas.
03
Practice empathy by putting yourself in the other person's shoes and understanding their perspective.
04
Ask open-ended questions to encourage meaningful conversation.
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Be aware of non-verbal cues and body language to better understand the other person.
06
Show respect and try to avoid interrupting or judging the other person.
07
Use active and reflective listening techniques to ensure understanding and clarify any misunderstandings.
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Seek to find common ground and collaborate on finding solutions or making decisions.
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Practice patience and understanding, especially in challenging or emotionally charged situations.
Who needs better communication better care?
01
Better communication and better care are beneficial for everyone.
02
Healthcare professionals who need to effectively communicate with patients to provide quality care.
03
Caregivers who need to understand and respond to the needs and concerns of the individuals they care for.
04
Patients and individuals receiving care who need to communicate their symptoms, preferences, and concerns to their healthcare providers.
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Families and loved ones who need to communicate and collaborate with healthcare professionals to ensure the best care for their loved ones.
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Organizations and institutions in the healthcare field who need effective communication strategies to improve overall care delivery and patient outcomes.
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What is better communication better care?
Better communication better care refers to the practice of improving communication between patients and healthcare providers to enhance the quality of care.
Who is required to file better communication better care?
Healthcare providers and facilities are required to implement better communication better care practices.
How to fill out better communication better care?
Better communication better care can be filled out by documenting communication strategies, patient feedback, and improvements made in care delivery.
What is the purpose of better communication better care?
The purpose of better communication better care is to ensure effective and clear communication between healthcare providers and patients, leading to improved patient outcomes.
What information must be reported on better communication better care?
Information reported on better communication better care may include communication protocols, patient satisfaction surveys, and any changes made to improve communication.
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