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How to fill out tenant portal guide

How to fill out a tenant portal guide:

1. Login to the tenant portal: Start by visiting the website of your property management company. Look for the login button or link and click on it. This will take you to the tenant portal login page.
2. Enter your login credentials: Once you are on the login page, enter your username and password in the respective fields. Make sure to enter the correct information to avoid any login issues.
3. Navigate to the portal guide section: After logging in successfully, explore the tenant portal dashboard. Look for a section or tab that indicates "Guide" or "Help". This is where you will find the tenant portal guide.
4. Access the guide: Click on the guide section to open it. It may be in the form of a PDF document, a series of webpages, or even video tutorials. Choose the format that suits you best.
5. Read or watch the instructions: Take your time to carefully read or watch the instructions provided in the tenant portal guide. Pay attention to any specific information or steps that are relevant to your needs.
6. Follow the instructions step by step: As you read or watch the guide, follow the instructions provided step by step. This may include setting up your profile, paying rent online, scheduling maintenance requests, or accessing important documents.
7. Seek help if needed: If you encounter any difficulties or have questions while filling out the tenant portal guide, don't hesitate to seek help. Contact the property management company's customer support or reach out to your landlord for assistance.

Who needs a tenant portal guide?

1. New tenants: A tenant portal guide is especially useful for new tenants who are not familiar with the platform. It helps them navigate the portal and take advantage of its features and functionalities.
2. Existing tenants: Even if you have been using the tenant portal for some time, a guide can still be beneficial. Updates or changes to the portal may require you to learn new procedures or methods of accessing information.
3. Property management staff: The tenant portal guide can also be useful for property management staff who are responsible for assisting tenants. It helps them understand how the portal works so they can provide accurate and effective support.

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