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Complaints Policy Fairfax MultiAcademy Trust February 2018Contents1. Introduction 3 2. Informal complaints' procedure ... 3 3. Formal complaints' procedure ..... 4 Appendix 1: Academy complaints procedure
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01
To fill out the complaints policy for Fairfax Multi-Academy, follow these steps:
02
Start by obtaining a copy of the complaints policy from the academy.
03
Familiarize yourself with the policy and its guidelines.
04
Begin by providing your personal details, such as your name, contact information, and any other required details.
05
Clearly state the nature of your complaint, providing specific and relevant details.
06
Outline any supporting evidence or documentation that you have regarding the complaint.
07
If applicable, mention any previous attempts made to resolve the issue and their outcomes.
08
Provide suggestions for potential resolutions to the complaint, if you have any.
09
Sign and date the complaint form.
10
Submit the completed complaint form to the designated representative or department at the Fairfax Multi-Academy.

Who needs complaints policy fairfax multi-academy?

01
Anyone who has a complaint or concern related to the Fairfax Multi-Academy may need to refer to the complaints policy.
02
This may include students, parents or guardians, employees, and other stakeholders associated with the academy.
03
By having a clear understanding of the complaints policy, individuals can effectively address their concerns and seek resolution in a fair and structured manner.
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The complaints policy at Fairfax Multi-Academy is a set of procedures and guidelines for addressing and resolving complaints from students, parents, staff, or any other stakeholders.
Any individual who has a complaint related to Fairfax Multi-Academy, including students, parents, staff, or other stakeholders, is required to follow the complaints policy.
To fill out the complaints policy at Fairfax Multi-Academy, individuals need to follow the outlined procedure which typically involves submitting a written complaint to the designated individual or department.
The purpose of the complaints policy at Fairfax Multi-Academy is to provide a fair and transparent process for addressing and resolving complaints in a timely manner.
The complaints policy at Fairfax Multi-Academy generally requires specific details about the nature of the complaint, the individuals involved, any supporting evidence, and desired outcomes.
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