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1 The Customer Journey Self Audit Checklist Attractions and Leisure Venues Zeal Coaching Ltd www.naturallyloyal.comThe Customer Journey Self Audit Checklist for attractions and leisure venues When
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Begin by entering your personal information, such as your name and contact details.
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Provide your current position or job title in the designated field.
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Describe your current customer base or target audience in detail.
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Specify the stages of the customer journey that you want to focus on.
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Identify key touchpoints or interactions throughout the customer journey.
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Indicate the goals or objectives for each stage of the customer journey.
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Outline the strategies or actions you plan to implement for customer engagement.
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By using this form, organizations can identify areas of improvement, make informed decisions, and enhance customer loyalty and retention.
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