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NARROW SCHOOL COMPLAINTS AND COMPLIMENTS PROCEDUREPolicy Title:Complaints and Compliments ProcedureLeader:Jill GilliesReview Date:July 2018JARROW SCHOOL COMPLAINTS AND COMPLIMENTS PROCEDURECOMPLAINTS SECTION
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To fill out complaints and compliments procedure, follow these steps:
02
Identify the specific complaint or compliment you want to make.
03
Gather all the necessary information and evidence related to your complaint or compliment.
04
Contact the relevant department or individual responsible for handling complaints and compliments.
05
Clearly state your complaint or compliment, providing detailed information and supporting evidence.
06
Follow any specific instructions provided by the department or individual for submitting your complaint or compliment.
07
Submit your complaint or compliment in writing, either by email or through an online form, if required.
08
Keep a copy of your complaint or compliment for your records.
09
Follow up with the department or individual to ensure that your complaint or compliment is being addressed and resolved.

Who needs complaints and compliments procedure?

01
Anyone who has a complaint or compliment regarding a product, service, or experience can benefit from the complaints and compliments procedure. This procedure ensures that complaints and compliments are properly addressed, investigated, and resolved by the relevant authorities or organizations. It provides a structured process for individuals and businesses to express their concerns or appreciation, leading to improvements in products, services, and overall customer satisfaction.
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Complaints and compliments procedure is a formal process for individuals to provide feedback, either negative or positive, about a product or service.
Anyone who has used the product or service and wants to provide feedback or address any issues they encountered.
Individuals can fill out a complaints and compliments form online, through email, or by calling a customer service hotline.
The purpose of complaints and compliments procedure is to improve product or service quality, address any issues, and recognize positive feedback.
Information such as name, contact details, description of the issue or feedback, and any supporting documentation.
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