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Credit card/Visa Debit card disputed transaction advice to:1300 788 350 Mail to: NAB Card Disputes Chargeback Department GPO Box 2965DD Melbourne Victoria 3001Care: Do not complete this form if you
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How to fill out clearing a disputed transaction

01
Step 1: Gather all relevant information and documentation related to the disputed transaction, including receipts, invoices, and any communication with the other party involved.
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Step 2: Contact your bank or credit card issuer and inform them about the disputed transaction. They will provide you with specific instructions and may ask you to fill out a dispute form.
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Step 3: Fill out the dispute form accurately and provide detailed information about the transaction, such as the date, amount, and reason for disputing.
04
Step 4: Attach any supporting documents to the dispute form, such as screenshots of email conversations or proof of non-delivery.
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Step 5: Submit the completed dispute form and supporting documents to your bank or credit card issuer, either through an online portal or by mail.
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Step 6: Keep a copy of all the documents for your records and follow up with your bank or credit card issuer to ensure that your dispute is being processed.
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Step 7: If necessary, be prepared to provide additional information or cooperate with any investigation conducted by your bank or credit card issuer.
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Step 8: Await the resolution of the disputed transaction. The bank or credit card issuer will investigate the issue and notify you of the outcome.
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Step 9: Review the resolution provided by your bank or credit card issuer. If you are not satisfied with the outcome, you may have additional options to escalate the dispute.

Who needs clearing a disputed transaction?

01
Anyone who has encountered an unauthorized or fraudulent transaction on their bank account or credit card statement.
02
Individuals who have made a purchase but have not received the product or services as promised.
03
Customers who have been charged incorrect amounts for a transaction.
04
People who suspect identity theft or unauthorized use of their payment information.
05
Anyone who believes they have been a victim of a scam or fraudulent activity.
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Clearing a disputed transaction is the process of resolving discrepancies or issues related to a transaction between a buyer and a seller.
Both the buyer and the seller may be required to file for clearing a disputed transaction depending on the circumstances.
To fill out a clearing a disputed transaction, both parties involved should gather all relevant information and details about the transaction, communicate effectively, and follow any established procedures for dispute resolution.
The purpose of clearing a disputed transaction is to reach a fair and accurate resolution to the issue at hand and ensure that both parties are satisfied with the outcome.
Information that must be reported on clearing a disputed transaction may include details about the transaction, payment method used, date of transaction, names of parties involved, evidence of the dispute, and any communications related to the issue.
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